A fast growing hospitality company and well acceptable brand in Lagos. Due to its expansion wants to engage the service of the following:
Location: Ondo ( not permanent)
HOTEL MANAGER
JOB STATEMENT: Coordinate all operational activities in the hotel to ensure optimum productivity and smooth flow of work.
MAJOR DUTIES
Sales and operation Management
• Coordinate all activities and ensure smooth running of the hotel (Front desk, housekeeping, Laundry etc.)
• Ensure all sales enhancing activities such as excellent ambience, Conducive environment and scintillating hygiene.
• setting and achieving sales and profit targets;
loyalty Card Management
• Ensure 0% fraud in loyalty card management
Customer Service
• Ensure customer are attended to properly by your front desk officer
• Ensure the company greeting slogan is enforced
• Ensure customer are not delay unnecessarily before they check in or out of the hotel
• Develop an excellent customer relations system where customer needs and complaints are solved quickly.
Staff Management
• Ensure proper opening procedure in line with (TIMP) principle
• Planning work schedules for individuals and teams;
• Ensure absolute compliance with checklist
• Ensure staff discipline and compliances and in cases of non-compliance ensure the case is reported to HR
• Ensure supervisors adhere to procedures in the management of hotel.
• Supervise work at all levels (receptionists, room service, house keeper, laundry etc.) and set clear objectives
Facility Management
• Ensure all facilities in the hotel are functional
• Ensure the highest level of hygiene.
• Report promptly any breakdown in equipment, follow up to ensure repairs are carried out within 24 hours
• Ensure generator is functional and the availability of fuel at all times so as to prevent break-down of operations due to power outages.
Requirements:
5 years experience in 4 star hotel, past experience in same department- related course of study.
B.sc/Hnd in any discipline
Well experience in house keeping
People’s management and absolute committed to the vision of the company
Qualified and Interested please send your application to recruitmentvacancy9@gmail.com
Location: Ondo ( not permanent)
HOTEL MANAGER
JOB STATEMENT: Coordinate all operational activities in the hotel to ensure optimum productivity and smooth flow of work.
MAJOR DUTIES
Sales and operation Management
• Coordinate all activities and ensure smooth running of the hotel (Front desk, housekeeping, Laundry etc.)
• Ensure all sales enhancing activities such as excellent ambience, Conducive environment and scintillating hygiene.
• setting and achieving sales and profit targets;
loyalty Card Management
• Ensure 0% fraud in loyalty card management
Customer Service
• Ensure customer are attended to properly by your front desk officer
• Ensure the company greeting slogan is enforced
• Ensure customer are not delay unnecessarily before they check in or out of the hotel
• Develop an excellent customer relations system where customer needs and complaints are solved quickly.
Staff Management
• Ensure proper opening procedure in line with (TIMP) principle
• Planning work schedules for individuals and teams;
• Ensure absolute compliance with checklist
• Ensure staff discipline and compliances and in cases of non-compliance ensure the case is reported to HR
• Ensure supervisors adhere to procedures in the management of hotel.
• Supervise work at all levels (receptionists, room service, house keeper, laundry etc.) and set clear objectives
Facility Management
• Ensure all facilities in the hotel are functional
• Ensure the highest level of hygiene.
• Report promptly any breakdown in equipment, follow up to ensure repairs are carried out within 24 hours
• Ensure generator is functional and the availability of fuel at all times so as to prevent break-down of operations due to power outages.
Requirements:
5 years experience in 4 star hotel, past experience in same department- related course of study.
B.sc/Hnd in any discipline
Well experience in house keeping
People’s management and absolute committed to the vision of the company
Qualified and Interested please send your application to recruitmentvacancy9@gmail.com
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