A Reputable School is building and making super stars. We do this through a relentless focus on building strong teaching and learning, inspiring curricula, effective standard operating procedures and embedding a culture based on our values of thinking big, doing the right thing and showing team spirit. We are recruiting to fill the following position:
About the role
Job Title: Customer Service Manager
Location: Ajah, Eti-Osa Lagos
Contract: Permanent, Full time
Salary: Attractive
Candidate Requirements
• Minimum of a Degree ( in education or a related field)
• Experience of clerical and administrative work
• Good numeracy and literacy skills
• Basic knowledge of first aid
• Ability to use standard office software
• Ability to work in a team
• Be aware of and comply with policies and procedures relating to child protection; health and safety; confidentiality; and data protection and report all concerns to an appropriate person
• Not less than 5years work experience.
• Proven customer support experience or experience as a client service representative.
• Track record of over-achieving quota.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
Required Skills
Microsoft office
Multitasking
Photoshop/Corel draw
Job Responsibilities
• Undertaking reception duties including answering telephone and responding to queries and enquiries and dealing with visitors where appropriate on behalf of the Headteacher/Principal
• Taking notes at ad-hoc meetings as required
• Providing administrative support for examinations and attendance including data inputting
• Undertaking general financial administration
• Updating/maintaining manual/computerized record/management information systems including system maintenance/back up files and provision of reports
• Ordering supplies and equipment/maintain stock and classroom resources and arrange repair where necessary
• Assisting in the clerical arrangements for trips/school events
• Responsible for pursuing students absence with parents including recording/ monitoring of absence and production of reports
• First point of contact regarding teacher absences/contact with supply agency/associated record keeping/processing of payments
• Responsible for students admissions – recording data/liaison other schools/class lists/timetables/management information and statistics returns
• Responsible for first aid and the welfare of students including direct contact with parents/guardians
To apply for the following positions, please send your up-to-date CV to everychildisastar@gmail.com
About the role
Job Title: Customer Service Manager
Location: Ajah, Eti-Osa Lagos
Contract: Permanent, Full time
Salary: Attractive
Candidate Requirements
• Minimum of a Degree ( in education or a related field)
• Experience of clerical and administrative work
• Good numeracy and literacy skills
• Basic knowledge of first aid
• Ability to use standard office software
• Ability to work in a team
• Be aware of and comply with policies and procedures relating to child protection; health and safety; confidentiality; and data protection and report all concerns to an appropriate person
• Not less than 5years work experience.
• Proven customer support experience or experience as a client service representative.
• Track record of over-achieving quota.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
Required Skills
Microsoft office
Multitasking
Photoshop/Corel draw
Job Responsibilities
• Undertaking reception duties including answering telephone and responding to queries and enquiries and dealing with visitors where appropriate on behalf of the Headteacher/Principal
• Taking notes at ad-hoc meetings as required
• Providing administrative support for examinations and attendance including data inputting
• Undertaking general financial administration
• Updating/maintaining manual/computerized record/management information systems including system maintenance/back up files and provision of reports
• Ordering supplies and equipment/maintain stock and classroom resources and arrange repair where necessary
• Assisting in the clerical arrangements for trips/school events
• Responsible for pursuing students absence with parents including recording/ monitoring of absence and production of reports
• First point of contact regarding teacher absences/contact with supply agency/associated record keeping/processing of payments
• Responsible for students admissions – recording data/liaison other schools/class lists/timetables/management information and statistics returns
• Responsible for first aid and the welfare of students including direct contact with parents/guardians
To apply for the following positions, please send your up-to-date CV to everychildisastar@gmail.com
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