Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.
We are recruiting to fill the below position:
Job Title: IT System Support Supervisor
Location: Any City, Nigeria
Purpose Statement
The role of the System Support Supervisor is to maintain and operate servers and other infrastructure on the Sahara Group’s network.
The duties of an IT support analyst are wide-ranging and vary widely. The IT System Support team is charged with designing, installing, supporting and maintaining server infrastructure; planning for and responding to service outages and other problems that may arise.
To perform the job well, the role holder must demonstrate a blend of technical skills in diverse technology areas and use of Microsoft Office tools.
Other duties may include: Virtualisation and Enterprise Storage management, End user education, IT Project implementation and management of other specialized applications.
Key Deliverables:
Provide first level technology support as well as, where applicable, 2nd and 3rd level application/system support
Design, implement, monitor and optimize Enterprise Messaging Architecture and other relevant systems
Interface with 3rd party service providers.
Provide periodic reporting of IT Support operations.
Knowledge/Skills:
Good knowledge of Windows 2008/2012 based messaging technologies: Microsoft Exchange 2010, 2013 and 2016 and mobile device management (MDM) system as well as a working knowledge of domain security using Active Directory and Group policies
Hardware and software troubleshooting skills
Ability to design and implement disaster recovery solutions (backup and recovery of Exchange servers, file servers, etc.)
Good report writing skills and good IT process understanding
Very good problem solving skills - frequently under various sorts of constraints and stress
Other technologies include Virtualisationo Networking o Enterprise Storage solutions (SAN, NAS, etc.)
Minimum Qualification/ Experience
A Bachelor's degree in the field of Computer Science/Engineering or any other Physical Science
4 - 7 years qualitative experience in technology deployment or support
Certifications will be an added advantage.
Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English.
Personality Traits:
Highly analytical, hard-working
Creative & Logical
Organized, Professional conduct
Resourceful
Good interpersonal skills
Working Relationships:
IT Support and operations team
3rd party service providers
Sahara Group staff
Other Stakeholders
http://www.sahara-group.com/careers-portal/index.php
We are recruiting to fill the below position:
Job Title: IT System Support Supervisor
Location: Any City, Nigeria
Purpose Statement
The role of the System Support Supervisor is to maintain and operate servers and other infrastructure on the Sahara Group’s network.
The duties of an IT support analyst are wide-ranging and vary widely. The IT System Support team is charged with designing, installing, supporting and maintaining server infrastructure; planning for and responding to service outages and other problems that may arise.
To perform the job well, the role holder must demonstrate a blend of technical skills in diverse technology areas and use of Microsoft Office tools.
Other duties may include: Virtualisation and Enterprise Storage management, End user education, IT Project implementation and management of other specialized applications.
Key Deliverables:
Provide first level technology support as well as, where applicable, 2nd and 3rd level application/system support
Design, implement, monitor and optimize Enterprise Messaging Architecture and other relevant systems
Interface with 3rd party service providers.
Provide periodic reporting of IT Support operations.
Knowledge/Skills:
Good knowledge of Windows 2008/2012 based messaging technologies: Microsoft Exchange 2010, 2013 and 2016 and mobile device management (MDM) system as well as a working knowledge of domain security using Active Directory and Group policies
Hardware and software troubleshooting skills
Ability to design and implement disaster recovery solutions (backup and recovery of Exchange servers, file servers, etc.)
Good report writing skills and good IT process understanding
Very good problem solving skills - frequently under various sorts of constraints and stress
Other technologies include Virtualisationo Networking o Enterprise Storage solutions (SAN, NAS, etc.)
Minimum Qualification/ Experience
A Bachelor's degree in the field of Computer Science/Engineering or any other Physical Science
4 - 7 years qualitative experience in technology deployment or support
Certifications will be an added advantage.
Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English.
Personality Traits:
Highly analytical, hard-working
Creative & Logical
Organized, Professional conduct
Resourceful
Good interpersonal skills
Working Relationships:
IT Support and operations team
3rd party service providers
Sahara Group staff
Other Stakeholders
http://www.sahara-group.com/careers-portal/index.php
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