Vodafone Global Enterprise (VGE) is our Global organisation, committed to providing innovative products and services to enable multi-national organisations to stay agile and competitive - wherever in the world they do business. We are on a journey to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one mobility solution and are able to help our clients do 'more with less' by empowering employees to work more flexibly and efficiently.
We are recruiting to fill the position below:
Job Title: Account Manager
Ref No: 0602/BDG/AM/NIG
Locations: Lagos & Abuja
Job Type : Full-time
Employment Type : Permanent
Purpose
The Account manager focuses at growing business both from new customers and existing customer accounts, successfully manage client base whilst selling additional products and services, minimise churn and maximise revenues with revenue growth being a key performance indicator, obtain market intelligence to increase future win opportunity and adhere to sales processes including the use of approved applications (SAGE, and Share point).
Responsibilities
The Account Manager will be responsible for managing their allocated accounts on a day to day basis in their entirety to the extent that they:
Are the single point of contact for both the customer and Vodacom’s internal third parties who may need to communicate and deliver solutions to the customer
Responsible for building customer relationship
Plan and develop relationships with allocated customers to identify opportunities and strategies to win new or further business from these customers.
Develop new and existing relationships, at all levels, with contacts from the allocated account list.
Within allocated account base, effectively balance focus and time between suspects and prospects for continued development into winnable opportunities.
The Account Manager will take responsibility for ensuring that all opportunities are qualified to the point where it becomes appropriate to introduce Vodacom subject matter experts to the opportunity, which has been assessed for having a high probability of succeeding.
Lead planning and development of customer sales strategies to develop accounts in very close cooperation with the Line Manager where applicable.
Develop relevant High Level Value Propositions.
Identify winning strategies including working proposals, to win locally.
Analyses statistical data related to clients business and industry to identify market trends for Vodacom products and services.
Understand customer preferences, pricing, product, terms and conditions to ensure that their requirements are met; gather and analyse data regarding competitor pricing and products and ensure that Vodacom products and services fit customer requirements.
The Account Manager is required to work with subject matter experts such as Solution Architects, ensuring that architectural roadmaps are developed.
Provide timely and accurate forecasting.
Take active participation in solution sales teams, working with appropriate colleagues to win complex new business.
Complete and execute Account Plans for nominated accounts within the Sector to help deliver plans to develop High Value customer relation
Requirements/Experience
A University Degree in B.Com/Business, Marketing, Computer Science, IT Degree or equivalent qualification.
A minimum of 3 years relevant working experience in account management is essential
Experience in solution sales and relationship management or enterprise solution selling within a telecom company.
A good understanding of converged and networking technologies and services.
Proven successful account acquisition and development in a telecom environment- desirable
Demonstrated success in networking and relationship management skills.
Deep knowledge of mobile enterprise and fixed enterprise business in sales, business development, operations, technical sales
Knowledge :
Solution Selling - Understands customers’ needs, selling business value (ROI)
Competing to Win by having knowledge of the competition, building effective competitive strategy
Products, Services and Technology know how: - Mobile and Fixed Voice, Data and Email (incl security), Unified Communications, mobilising Business Process and M2M etc
Managing the Sales profile (pipeline)
Initiating new business
Opportunity management, Account Planning & Management
Deep understanding of the customers’ business, its market and industry alongside key decision-makers and influencers in account organisation
Account Plan which is shared within Vodacom and ideally with customer
Set-up long-term relationship strategy including involvement of Vodacom C-levels; this includes C-level briefings and de-briefings
For each relevant top tier opportunity a Winning Complex Sales (WCS)) opportunity roadmap
Setup and maintain Share-of-Wallet report together with customer contracts and expirations
Skills:
Objection handling, negotiating and deal Closing
Build relationships and maintain networks
Analytical and usage of Microsoft applications
Attitude:
Ability to effortlessly communicate anywhere and with anyone
Healthy level of self confidence
The right sales outlook
High level of self-motivation and self-accountability
Application Closing Date
26th June, 2017.
https://vodafone.taleo.net/careersection/2a/jobdetail.ftl?job=0602/BDG/AM/NIG&lang=en&src=SNS-102
We are recruiting to fill the position below:
Job Title: Account Manager
Ref No: 0602/BDG/AM/NIG
Locations: Lagos & Abuja
Job Type : Full-time
Employment Type : Permanent
Purpose
The Account manager focuses at growing business both from new customers and existing customer accounts, successfully manage client base whilst selling additional products and services, minimise churn and maximise revenues with revenue growth being a key performance indicator, obtain market intelligence to increase future win opportunity and adhere to sales processes including the use of approved applications (SAGE, and Share point).
Responsibilities
The Account Manager will be responsible for managing their allocated accounts on a day to day basis in their entirety to the extent that they:
Are the single point of contact for both the customer and Vodacom’s internal third parties who may need to communicate and deliver solutions to the customer
Responsible for building customer relationship
Plan and develop relationships with allocated customers to identify opportunities and strategies to win new or further business from these customers.
Develop new and existing relationships, at all levels, with contacts from the allocated account list.
Within allocated account base, effectively balance focus and time between suspects and prospects for continued development into winnable opportunities.
The Account Manager will take responsibility for ensuring that all opportunities are qualified to the point where it becomes appropriate to introduce Vodacom subject matter experts to the opportunity, which has been assessed for having a high probability of succeeding.
Lead planning and development of customer sales strategies to develop accounts in very close cooperation with the Line Manager where applicable.
Develop relevant High Level Value Propositions.
Identify winning strategies including working proposals, to win locally.
Analyses statistical data related to clients business and industry to identify market trends for Vodacom products and services.
Understand customer preferences, pricing, product, terms and conditions to ensure that their requirements are met; gather and analyse data regarding competitor pricing and products and ensure that Vodacom products and services fit customer requirements.
The Account Manager is required to work with subject matter experts such as Solution Architects, ensuring that architectural roadmaps are developed.
Provide timely and accurate forecasting.
Take active participation in solution sales teams, working with appropriate colleagues to win complex new business.
Complete and execute Account Plans for nominated accounts within the Sector to help deliver plans to develop High Value customer relation
Requirements/Experience
A University Degree in B.Com/Business, Marketing, Computer Science, IT Degree or equivalent qualification.
A minimum of 3 years relevant working experience in account management is essential
Experience in solution sales and relationship management or enterprise solution selling within a telecom company.
A good understanding of converged and networking technologies and services.
Proven successful account acquisition and development in a telecom environment- desirable
Demonstrated success in networking and relationship management skills.
Deep knowledge of mobile enterprise and fixed enterprise business in sales, business development, operations, technical sales
Knowledge :
Solution Selling - Understands customers’ needs, selling business value (ROI)
Competing to Win by having knowledge of the competition, building effective competitive strategy
Products, Services and Technology know how: - Mobile and Fixed Voice, Data and Email (incl security), Unified Communications, mobilising Business Process and M2M etc
Managing the Sales profile (pipeline)
Initiating new business
Opportunity management, Account Planning & Management
Deep understanding of the customers’ business, its market and industry alongside key decision-makers and influencers in account organisation
Account Plan which is shared within Vodacom and ideally with customer
Set-up long-term relationship strategy including involvement of Vodacom C-levels; this includes C-level briefings and de-briefings
For each relevant top tier opportunity a Winning Complex Sales (WCS)) opportunity roadmap
Setup and maintain Share-of-Wallet report together with customer contracts and expirations
Skills:
Objection handling, negotiating and deal Closing
Build relationships and maintain networks
Analytical and usage of Microsoft applications
Attitude:
Ability to effortlessly communicate anywhere and with anyone
Healthy level of self confidence
The right sales outlook
High level of self-motivation and self-accountability
Application Closing Date
26th June, 2017.
https://vodafone.taleo.net/careersection/2a/jobdetail.ftl?job=0602/BDG/AM/NIG&lang=en&src=SNS-102
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